This Level 1 elearning covers the performance outcomes, skills and knowledge required to determine the development needs and to facilitate the development of staff. Learners complete project tasks for a simulated business or a real workplace.
OUTCOMES
- Identify the development needs of staff
- Current trends in organisations
- Organisational requirements driving staff development
- Characteristics of an effective team
- Workplace culture, norms and values
- Develop a learning plan
- Monitor and modify learning plans
- Implement programs and opportunities for development
- Activities and support materials
- Timelines and recourse
- Coaching and mentoring
- Monitoring team performance
- Dealing with diversity and conflict
- Evaluating achievement and presenting evaluation results
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