Effective operations recognises that beyond technology or finances it is an enabled workforce, including its leaders and teams, that put strategy (theory) into practice to achieve competitive advantage. Our consultants coach and engage teams and their leaders to identify and align their efforts with what matters. We facilitate the process of aligning team’s composition, role requirements and clarity, inter and intra team relationships and effectiveness at all levels.
- Team Alignment: Role, task and outcomes clarity, operating principles, inter and intra personal effectiveness, deliverables and artefacts, cross functional and cross disciplinary collaboration, chartering and agreed norms.
- Composition: Establishing the right mix of capability, expertise, styles and capacity, purposely designed systems and procedures enabling team structure, task design and workflow efficiencies, team performance accountabilities, achievement planning and feedback mechanisms, rewards and recognition.
- Leadership: Emerging , extending and transforming , coaching and aligning achievement, unblock and release potential, career advancement, competency to inspire and motivate.
- High Performance: Extending effectiveness, efficient use of resources, cohesive interpersonal & stakeholder relationships, agreed conflict & collaboration models, role clarity, boundary management Close
- Customer: Success behaviours that meet and exceed expectations, mapped to eliminate tragics, focus & mechanisms for hearing the voice of the customer, empowered to respond Close
- Team Renewal: Extend and refresh team vitality, direction and responsiveness to goals, greater efficiency, streamline and eliminate redundant/waste processes, knowledge management and sharing, ideation and innovation harvesting, evaluation and realignment of systems, future proofing.
- Results: Engaged and aligned effort, elicit motivation and innovation, elimiate waste, optimise team potential, quality production and services that meet or exceed expectations, building future capability, flexibility & adaptability for future tasking, satisfaction, morale Close
- Team Effectiveness
Team building and optimisation, whether from team establishment, through navigating chaning work loads and direction through renewal and invigoration we deliver immediate practical benefit by engaging team members, including leaders; using activities relevant to the real issues and challenges they face on a daily basis. Situations in a team’s life cycle when our consultants can add value;
- Developing self-sustaining, readiness, preparedness and agility
- Fast-tracking the development of new teams and leaders or launching a project team
- Enhancing the effectiveness of existing teams and their leaders
- Diagnosing a team’s current and perceived reality and context
- When a team is dysfunctional or simply looking for that extra edge
- When is a team is falling behind in productivity
- A good team wants to become a great team
- Conflicts within the team are impeding progress
- The organisation needs to raise the bar
- Restructure, downsize and/or reinvention of a team
- The team is facing an extraordinary challenge
- Accelerate the conversion of a group of individuals to that of a high-performing team
Contemporary thinking and practice shows that organisations that invest in workforce capability and agility, in concert with their technical and process maturity, are the ones who develop the sustainable competitive advantages. ODR’s Team Effectiveness Framework identifies the factors that align and mobilise team talent and energy to achieve such organizational objectives.