This professional development program enhances participants capability to facilitate problem solving and decision making within the system in which their group works. The goal of systems thinking is to explore the interrelationship of the "parts” in order to recognize how the "whole” is greater than the sum of the "parts” -- to get the big picture and build effectiveness. It is important to keep the focus on the end results, and try not to get lost in the minutiae.
OUTCOMES
•Definition and competency of process facilitation and facilitator
•Core skills and process facilitator capability
•Art and science of facilitation
•Engaging clients and questioning techniques
•Divergence and convergence facilitation
•Focus group engagement
•Affinity Diagram Technique
•Brainwriting and brainstorming
•Multi criteria decision making process
