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    Organisation Development Resources - Organisational Alignment

    CHANGE MANAGEMENT

    When facing significant organisational change such as mergers, acquisitions, infrastructure / restructure or new executive leadership, ODR can assist in assessing and aligning business strategies, operations and culture.  Our experienced organisation development consultants partner to create and foster the culture to embedd and sustainable the change objectives.  We provide services in assessment, design, communication, implementation and evaluation of change initiatives to assure the organisational process and cultural transition required to accelerate and sustain change.

    Our extensive experience in managing the psychological, educational and behavioural aspects of transition will assist in minimizing the risk of productivity dip often associated with change.  Whether for organisation wide or project/programme specific initiatives, our OD consultants expedite the change process utilizing a systematic approach to managing the people side while minimizing business disruption, resulting in a faster return on investment.   We also offer interim management services and resources, reflecting our hands-on approach and depth of operational experience to those organisations looking to source capability and/or capacity.

    We offer the following organisational change management services;Change Management

    • Change Management Alignment   
    • Vision and strategy development
    • Strategy design, implementation and review
    • Organisational change management road maps / plans
    • Organisational diagnostics, impact analysis and business case development
    • Change and end user readiness assessment
    • Structural alignment, design and development
    • Learning needs analysis
    • Design, development, delivery and evaluation of training and communication
    • New business model execution
    • Organisational alignment
    • Cultural change definition and/or acceleration
    • Coaching and support of leadership
    • Assessing and sustaining stakeholder engagement
    • Project/programme change management resources

    Organisation development addresses the performance aspects that connect or disconnect to create efficiency and productivity in the dynamic systems at work within organisations.  When introducing change ODR assist by aligning, realigning the existing systems or creating more effective practices.

    Strategic AlignmentStrategic AlignmentCreating the link between strategy and results, the purpose of organisational alignment is to catalyze efforts, energies and practices around a common direction, operating culture and business approach that supports sustainable success.  Alignment creates new forms of accountability defining the leverage employees have to operate within the context of strategic initiatives.  It achieves congruence between the rational element (strategies, goals, processes, systems and practices) and cultural elements (artefact's, legends, rituals, heroes, mental models, symbols, values) and connects these is a way that employees can navigate.  Misalignment of these systemic elements is the major reason anticipated results are not realized.

    ODR combines the disciplines of management science and the behavioural science of organisation development to assist senior management teams design and align the what needs to be done with the how things are to be done so that the day-to-day behaviours of staff are congruent, synergistic and support performance.  We assess the current organisational factors against the desired future state across dimensions such as strategy, process, structure, competencies, technology and performance management.


    Organisational StructureODR assists in establishing the 'best fit' structural framework to suit our client's organisational challenges.  organisational structures define the capability, capacity and accountability mechanisms that enable leaders and teams to navigate their role and achieve their objectives.  Matching accountability with authority and getting the span of control and delegations right has a profound impact on the culture and the way organisational values are expressed in employee behaviour.  It sends strong signals about trust and governance avoiding the poor disciplines and lack of trust that lead to bureaucracy.  ODR provide services in:

    • Assessing existing systems including processes, practices and workforce capability and capacity
    • Revising existing structure to ensure full alignment to deliver on business objectives
    • Achieving optimum performance from teams through operational and performance metrics - clarifying performance account abilities
    • Facilitating the development of operating Values (excellence, openness, customer service)
    • Aligning operating Systems (IT, processes, policies, communications) with functional capabilities (hardware / software, human and other physical resources)
    • Proposing core capacity versus partnering / outsourcing options
    • Defining span of control (Management - staff ratio) assessments, roles, responsibilities (structures, work flows and reporting lines)

    Organisational CultureOrganisational culture includes the networks of social relationships and behavioural patterns of employees such as norms, roles, communication, values, beliefs, habits, ways of doing and perceiving and attitudes.  The profile of an organisation's culture identifies and measures its market strength and development requirements.

    ODR assists in defining and realigning organisational cultures to ensure the networks, social relationships and behavioural patterns implicit in your organisational culture have a profound positive influence on how the work is done.  Our  Cultural Change programs consider more than the development of skills and knowledge. ODR offers strategy development appropriate to your cultural requirements including symbolic management, transformational leadership and true empowerment to release and enable staff capability.

    Our services include;

    • Organisational Culture
    • Identifying and measuring cultural beliefs, values and attitudes that are driving positive and dysfunctional organisational behaviour. 
    • Challenging, addressing and reframing dysfunctional beliefs, values and attitudes by facilitating acceptance of the new organisation requirements.
    • Coaching executives and managers in the behaviours used to lead cultural change.

    Project & Change Management ResourcesProviding training, coaching and development in a range of options to teach empowerment, continuous improvement, innovation, personal alignment strategies and full engagement with future possibilities.
    Project and Change Management Capability

    When resources are required for a large change program or a single project, ODR provides the capability and capacity to define, navigate and embed the change requirements.  Benefit from experienced, seasoned project resources with refined skills in organisation development and prevent the operational deficit in taking subject matter experts and operational managers off line.

    ODR offers a suite of practical and experiential workshops that can be conducted on client sites or can be delivered through action learning methods.  Whether staff learn the content and processes of important project and change management functions in workshops or ODR facilitates the project through coaching and learning through implementation (action learning), we utilize state of the art methodology to assure project success.

    project managementEvaluating the progress of a project or program is an integral component of the continuous improvement and risk management framework.  Using a systems approach, our expertise can be applied on a permanent or as required basis to determine;

    • The ongoing relevance of the intended outcome of the program or project
    • The extent to which the program / project outputs are delivering the identified outcomes and what is either contributing to or detracting from performance
    • That program / project resources are used efficiently and dependencies are mapped
    • That risk management protocols have been established and are being monitored and processes are being improved where appropriate
    • That the benefits are being tracked and measured to assure realization of the required outcomes

     

    ORGANISATION

    ODR's Organisational Effectiveness Framework offers a comprehensive system and tools for aligning those factors that ensure an organisation's purpose and mission are achieved. Focused on both efficiencies (activities) and effectiveness (results) our alignment framework identifies fit for purpose enablers together with inefficiencies and waste. When all of the systems and elements are properly aligned, maintained and adjusted a reliable, viable and sustainable state of organisational effectiveness is achieved.

    Organisational Effectiveness

    Organisational Effectiveness
    The performance and therefore effectiveness of any system is a function of how well the parts fit and work together. In other words, how well they are aligned. Our experienced team brings years of hands on business and consulting expertise for working through the alignment challenge with your team. Using our purpose designed assessments, tools and consulting techniques, we assist you in identifying and aligning disconnects and inefficiencies and eliminating inefficiencies and waste. From static through transition to sustained organisational effectiveness, we facilitate, coach and guide. We partner with leadership teams to identify and map key transition steps, critical success factors and risk management to close the gap between strategic intent and delivering results.

    Organisation development transcends functional organisational boundaries considering the organisation a holistic set of systems within a broader environmental system. Our role is to identify and align the elements that build the viability and sustainability of organisational success.


    Organisational Drivers

    Business DriversEvery organization experiences external and internal forces that both impact and drive it . ODR's consultants facilitate the process of identifying, analysing and building contingency plans for realising opportunities and managing the risks such drivers present. We assist and coach senior leadership teams to shape their organisation's future and prepare the road map with robust strategic, operational and tactical plans. Our planning processes determine the required capability, capacity and action necessary to establish and maintain organisational viability and sustainability in all current and potential markets and associated environments.


    Operating Model

    Operating ModelWe engage with leaders and managers to assess, design and implement effective and efficient operating models that capture value in increasingly complex and dynamic environments. We provide an 'objective lens', focused on ensuring strategic intents translate into results by aligning the various aspects of the business to leverage and integrate the elements of its unique systems. Partnering with leadership teams, we assist in developing future state target organisational models, key transition steps, critical success factors, contingency management and risk mitigation protocols. We assist in shifting the purpose and mission to tangible, actionable and documented plans and frameworks that will both deliver and ensure stakeholder value.


    Organisational Enablers

    Organisataional EnablersDelivery of strategy is only possible when a stable and effective implementation framework or set of enablers exist. ODR assists in identifying these disconnects, duplications, redundancies, competing systems and gaps in the enabling systems. We achieve this by providing research and experience validated framework materials and evaluating the alignment of existing frameworks, including policies, procedures, practices and monitoring systems for getting the job done. We also align the more dynamic systems that either enable or inhibit the achievement of objectives including culture: the shared values, attitudes and behaviours that form your organisation's unique ways of working, and Leadership: the way leaders support, or not, their people to achieve the organisation's objectives.


    Capabiility & Capacity

    Capability & CapacityWe assist you to identify and build the unique set of competencies that create and sustain strategic advantage for your organisation with workable talent management strategies. Our methodologies provide the tools and metrics to drive alignment of purposeful people activities that deliver strategic objectives - current and future. Connecting people to organisational, team and individual systems, our learning and development programs strengthen capability frameworks and encompass every aspect of the employee work life cycle. From workforce planning by determining structural efficiencies, attracting, retaining and sustaining key people and leadership , through to defining roles that empower a workforce and a culture clearly focused on effectively delivering value.


    Customer Engagement

    Customer Engagement ModelA critical difference in organizational success, the system that creates and sustains customers, requires a specific targeted focus. Our consultants provide an 'objective lens' for aligning the mechanisms that support current and future customer and market trends and embeds customer focus in the organisation's DNA. We provide frameworks for systematically determining current and future customer value and satisfaction drivers. We create efficiencies by identifying the appropriate scale and utilisation of resources to grow revenues and leverage agreements between stakeholders to deliver organisational and customer value.

    We improve efficiencies through knowledge management strategies and customer relationship management systems. We build capabilities in business development to identify and open new markets, improve sales patterns, service efficiency and their outcomes.

    A critically important contributor to organisational viability, sustainability and renewal. When organisational structures and systems become misaligned with markets and their customers, performance and results suffer. Our consultants facilitate the process of aligning these systems for success.


    Organisational Renewal

    Organisational RenewalStrengthening the system wide functioning, architecture and activities to deliver sustainable results, renewal involves ensuring the capability, capacity and agility for business performance. An integrated approach to reviewing the internal and external systems and their drivers is essential to informing strategic decision making when positioning the organisation for what lies ahead.

    Organisation Development is a business discipline for objectively reviewing the frameworks, their efficiencies and their sufficiency to meet changing environmental factors (inputs) and how these affect what the organisation exists to deliver (output). Our role as consultants is to assess exposures and opportunities, identifying and aligning disconnects in your organisation's ability to respond and adapt to changing circumstances. Our consultants identify and evaluate formal and informal data collection (qualitative and quantitative), consolidation and feedback mechanisms, their reliability and validity, and advise accordingly on potential drivers and scenarios for consideration by decision makers.