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Gold Coast City Council

Organisational Effectiveness Enablers

Created and conducted a strategic Job Analysis and Design protocol which engaged all division heads and other senior stakeholders in consultation to take the Training Manager role to one coordinating a new capability framework within Council and introducing a Learning Organization approach.

Conducted a business unit review including capability profiling, restructure and realignment of the Organizational Learning Unit. Designed the Learning Organization Strategy and framework including mapping the unit’s objectives through the Strategic and Operational plans for the first time.

Ergon Energy Limited

Depot 3PR Project:  Developed the first behavioural Sustainability Plan for the implementation of a Management Operating System (MOS), the focus of which was to develop and embed a framework of systems and processes for sustaining productivity and efficiency in behavioural change.

Contestability of Customer Initiated Capital Works project ): Designed and delivered change management, communications consultancy, advice, strategies and training to the transitioning a previously internal process to open market for external contractors.  Successfully engaged both the business and its most vocal and political customers in aligning behind a very contentious implementation.

Developed and conducted the first change management evaluation methodology for the business, the results of which were provided to the Queensland Competition Authority as evidence of a successful implementation.

Zone Substations and Sub Transmission Lines:  Established the vision and mission and aligned stakeholders behind the customer focused efficiency agenda for standardisation of assets to save money across Queensland. 

Dissolved long standing functional silos by influencing resistant senior stakeholders to get all senior members of the stakeholders groups in the value chain for sub-transmission lines into a room and facilitated the end-to-end design and construct current and future state vision. 

Department of Further Education Science and Technology

Secured funding and established a Community of Practice engaging senior learning and development professionals from across Queensland Government agencies in finding solutions for improving completion rates for government qualifications.

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